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Algoma Substance Abuse Rehabilitation Centre

Breton House & A New Link

Position Description – Residential Support Worker (Breton House)

Position Summary

The Residential Support Worker provides compassionate, client-centred support to residents in a structured, bed-based supportive treatment environment. The role promotes safety, stability, and independence by assisting with daily living activities, encouraging recovery, and supporting residents in achieving their individual goals.

Job Requirements

Diploma in Social Services or a related field is considered a strong asset.
Experience working with women experiencing substance use concerns, particularly in a rehabilitation centre, congregate living setting, or similar environment, is considered an asset.
Demonstrate reliability, flexibility, adaptability, and a positive/helpful approach, with the ability to work effectively in an evolving environment.
Strong interpersonal, communication, organizational, and time-management skills, with sensitivity and sound judgment when responding to challenging situations.
Ability to de-escalate conflict and enforce house rules and program expectations.
Ability to work independently and collaboratively as part of a team.
Willingness to adapt to changes in workplace practices, policies, and technology.
Ability to maintain regular attendance and punctuality.
Current First Aid and CPR certification.
Bilingualism is considered an asset.
Successful completion of a Vulnerable Sector Criminal Record Check is required upon employment.

Duties and Responsibilities

Client Supervision and Support

Interact with residents in a respectful and supportive manner, recognizing and responding appropriately to their needs and circumstances.
Monitor and assess situations, events, and conditions within the facility that may impact residents’ safety, well-being, or recovery goals.
Support residents in identifying and navigating daily challenges, providing conflict resolution and encouraging healthy communication strategies; refer concerns to counselling staff as required.
Plan and facilitate a mandatory evening activity that promotes engagement and connection.
Document activities, concerns, observations, and relevant resident information.
Respond appropriately to suspected alcohol or substance use in accordance with organizational policies and procedures.

Reception and Administrative Duties

Answer phone calls, respond to inquiries, and record messages professionally and respectfully.
Monitor visitors and ensure compliance with visitor procedures.
Complete assigned administrative duties, including document preparation, data entry, photocopying, and other office tasks.

Health, Safety & Facility Responsibilities

Follow health and safety policies and procedures, conduct routine inspections, and promptly report and address identified concerns.
Monitor and review security camera footage as required to identify and address safety and security concerns.
Complete regular housekeeping and facility support duties, including cleaning, laundry, grocery shopping, transporting and unpacking supplies, and other assigned tasks.

Supervise residents in completing assigned therapeutic duties and chores while maintaining a fair and consistent rotating schedule.
Identify and promptly report maintenance concerns and safety issues.

Perform other duties as assigned including supporting A New Link with child minding and other program-related tasks, as required.

HOURS OF WORK

Residential Support Worker shifts include:

Evenings: 4:00 p.m.–11:00 p.m. or 5:00 p.m.–midnight

Nights: midnight–8:00 a.m.

Weekends: 8:00 a.m.–4:00 p.m., 4:00 p.m.–midnight, or midnight–8:00 a.m.

Wage $19.75- $20.75 plus 4% in lieu of vacation and 5% in lieu of benefits

Flexibility regarding hours of work is essential. Shift times and schedules are subject to change based on program needs.

Please submit you cover letter and resume to jenchristenson@bretonhouse.ca.